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Privacy Notice

This Privacy Notice explains how Master Ship Management L.L.C-FZ (“we”, “us”) collects and uses personal data through this website, in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (“PDPL”) and, where applicable, the EU General Data Protection Regulation (“GDPR”).

Data Controller

Personal Data We Process

  • Contact data you provide via the contact form or by e-mail: name, e-mail address, phone number (optional) and the content of your message.
  • Technical data: IP address, browser and device information, and server logs required to deliver and secure the website.
  • Cookie data: only strictly necessary cookies by default; analytics cookies only with your consent (see the Cookie Policy).

Purposes and Legal Basis

  • Responding to your enquiries and corresponding with you — your request and our legitimate interest in managing business communications.
  • Operating, securing and preventing abuse of the website — our legitimate interest.
  • Measuring website use with analytics — your consent.
  • Complying with legal and regulatory obligations — legal obligation.

Sharing and International Transfers

We do not sell your personal data. We share it only with service providers that host the website and deliver e-mail on our behalf, under confidentiality and data protection obligations, and with authorities where required by law. Some of these providers may process data outside the UAE; in that case we rely on the transfer safeguards permitted under the PDPL (and, where applicable, the GDPR).

Retention

Enquiry records are kept for as long as needed to handle your request and our business relationship, and thereafter only as long as required by applicable law. Server logs are kept for a limited period for security purposes.

Security

We apply appropriate technical and organisational measures, including encrypted connections (HTTPS) and restricted access.

Your Rights

Subject to the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (“PDPL”), you may request: access to the personal data we hold about you; correction of inaccurate or incomplete data; erasure of data that is no longer needed or was processed unlawfully; restriction of processing; objection to processing, including for direct marketing; and transfer of your data in a structured, machine-readable format. You may also withdraw any consent you have given at any time, without affecting processing carried out before the withdrawal.

If you are located in the European Economic Area or the United Kingdom, you have equivalent rights under the GDPR / UK GDPR and may lodge a complaint with your local supervisory authority. In the UAE, complaints may be submitted to the UAE Data Office.

See Data Subject Requests for how to exercise these rights.

Last updated: 30 October 2026